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n·Xavis (NDS Cloud service portal)

NDS Cloud management platform  image
Integrated management platform to enhance the cloud maturity of IT managers
IT Management image

Diverse services for IT managers efficiently improve their cloud operation management works.

Asset Operation Management image

Asset Operation Management

  • Automatic collection and management of operational infrastructure and service asset informat
  • Logical grouping management of assets
  • Integrated asset status dashboard configuration
  • Multilateral analysis of usage and costs
Cost Optimization image

Cost Optimization

  • Issuance of invoices (KRW) and interworking with electronic tax invoices
  • Exchange risk minimization with the exchange rate policy setting
  • Provision of cost information of each integrated account, account group, AWS account, and tag
  • Provision of various analysis functions for cost optimization
Real-Time Monitoring image

Real-Time Monitoring

  • Server performance monitoring such as CPU, memory, disk, and traffic
  • Log and event management of resources and services
  • Threshold setting and alarm occurrence for performance index
  • Notification to diverse channels (SMS, mail, and Slack) when an error occurs
Service Desk image

Service Desk

  • 24×7×365 support by dedicated staff in the operation center
  • Service desk provides immediate support. For unresolved problems, we assist our expert group and then, the AWS technical support.
  • ITSM standard process based on IT service management (ISO/IEC 20000-1)
  • Service support management based on the SLA contract